JR64737: ADDING A DISCRETIONARY ACTIVITY, WHICH UPDATES CASE PROPERTIES FOR A CASE, FAILS WITH CASE SEQUENCE MISMATCH ERROR

8.6.20021020-WS-BPM-IFJR64737

APAR status

• Closed as program error.

Error description

• The 'Add Activity' button can be used to add a discretionary
  activity after a case is created.
  If a discretionary activity created is a Business Automation
  Workflow process and contains a script that updates case
  properties, an error is logged and the activity is not created.
  
  The error seen in case client would be similar to:
  
  com.ibm.casemgmt.contentservices.wscpeservice.SavePropertiesFaul
  tMsg:  mismatch of Case Activity update sequence number:
  
  The error logged in the application server would be similar to
  the following:
  
  [3/2/22 13:15:00:743 GMT] 00000fde BPDInstanceRe E
  com.ibm.bpm.rest.impl.coachflow.BPDInstanceResource
  getChangedDataActions ID:t51642, branchID:null,
  snapshotID:2064.<id>, modelID:1.<id>.
  [3/2/22 13:15:00:745 GMT] 00000fde BPDInstanceRe E
  com.ibm.bpm.rest.impl.coachflow.BPDInstanceResource
  getChangedDataActions CWTBG0048E: The task with the ID 51,642
  could not be found.
  
  com.ibm.bpm.wle.api.TaskDoesNotExistException: CWTBG0048E: The
  task with the ID '51,642' could not be found.
      at
  com.ibm.bpm.rest.impl.coachflow.BPDInstanceResource$4.call(BPDIn
  stanceResource.java:451)
      at
  com.ibm.bpm.rest.impl.coachflow.BPDInstanceResource$4.call(BPDIn
  stanceResource.java:431)
      at
  com.lombardisoftware.utility.spring.ProgrammaticTransactionSuppo
  rt$3.doInTransaction(ProgrammaticTransactionSupport.java:594)
  ....
  ....
  [3/2/22 13:28:11:884 GMT] 00000729 ContentObject E
  com.ibm.bpm.content.ContentObjectService
  callCPEWSToSaveProperties Transaction is marked as Rollback, no
  need to retry
  [3/2/22 13:28:11:884 GMT] 00000729 ContentObject E
  com.ibm.bpm.content.ContentObjectService
  callCPEWSToSaveProperties Save failed:  mismatch of  Case
  Activity update sequence number:
  
  com.ibm.casemgmt.contentservices.wscpeservice.SavePropertiesFaul
  tMsg:  mismatch of  Case Activity update sequence number:
      at
  sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native
  Method)
      at
  sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeCons
  tructorAccessorImpl.java:83)
      at
  sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Delega
  tingConstructorAccessorImpl.java:57)
      at
  java.lang.reflect.Constructor.newInstance(Constructor.java:437)
      at
  org.apache.axis2.jaxws.marshaller.impl.alt.MethodMarshallerUtils
  .createServiceException(MethodMarshallerUtils.java:1331)
      at
  org.apache.axis2.jaxws.marshaller.impl.alt.MethodMarshallerUtils
  .demarshalFaultResponse(MethodMarshallerUtils.java:1142)
      at
  org.apache.axis2.jaxws.marshaller.impl.alt.DocLitWrappedMethodMa
  rshaller.demarshalFaultResponse(DocLitWrappedMethodMarshaller.ja
  va:680)
      at
  org.apache.axis2.jaxws.client.proxy.JAXWSProxyHandler.getFaultRe
  sponse(JAXWSProxyHandler.java:632)
      at
  org.apache.axis2.jaxws.client.proxy.JAXWSProxyHandler.createResp
  onse(JAXWSProxyHandler.java:566)
      at
  org.apache.axis2.jaxws.client.proxy.JAXWSProxyHandler.invokeSEIM
  ethod(JAXWSProxyHandler.java:432)
      at
  org.apache.axis2.jaxws.client.proxy.JAXWSProxyHandler.invoke(JAX
  WSProxyHandler.java:213)
      at com.sun.proxy.$Proxy223.saveProperties(Unknown Source)
      at
  com.ibm.bpm.api.jaxws.callback.ejbimpl.ICMCallbackFacadeBean.sav
  eProperties(ICMCallbackFacadeBean.java:204)
      at
  com.ibm.bpm.api.jaxws.callback.EJSLocalCSLICMCallbackFacade_e8b2
  8763.saveProperties(EJSLocalCSLICMCallbackFacade_e8b28763.java)
      at
  com.ibm.bpm.api.jaxws.callback.impl.CaseManagerReplyHandler$5.ru
  n(CaseManagerReplyHandler.java:256)
      at
  com.ibm.bpm.api.jaxws.callback.impl.CaseManagerReplyHandler$5.ru
  n(CaseManagerReplyHandler.java:253)
      at
  java.security.AccessController.doPrivileged(AccessController.jav
  a:774)
      at javax.security.auth.Subject.doAs(Subject.java:570)
  
  PRODUCTS AFFECTED
  IBM Cloud Pak for Business Automation
  IBM Business Automation Workflow
  

Local fix

Problem summary

• No additional information is available.
  

Problem conclusion

• A fix is available or will be available that ensures a mismatch
  error is not logged when you create a discretionary activity
  that updates case properties after a case is created.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CLOUD PAK FOR A

• Fixed component ID

  5737I2300

Applicable component levels